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Straight answers before you install or buy.

Capture behaviour, local processing, Free limits and the one-time Pro licence, grouped so the answer is quick to find.

Last updated 11 October 2026

Frequently asked questions

Capture

Can I use Screenshot Crawler in Chrome?

Yes, as a local Chrome 137+ test build (version 1.3.15, submitted to the Chrome Web Store and in review). Download and extract the ZIP, enable Developer mode at chrome://extensions and load the unpacked folder. It is not a Chrome Web Store installation and does not update automatically. The Chrome guide explains installation, browser differences and how to report a problem.

What makes Screenshot Crawler different?

Screenshot Crawler is built for pages that do more than scroll once. It captures the outer page and several independently scrolling panels, then gives you crop, annotation, redaction and export tools without sending the capture to a server.

Does Screenshot Crawler capture two independently scrolling panels?

Yes. Screenshot Crawler captures independently scrolling panels with Page + all panels for the page and its panels in one image, or Panels only to save the panels separately. The public two-panel test lets you check the result against labelled final rows before relying on it.

How do I screenshot a scrolling panel or div that has its own scrollbar?

Open the Screenshot Crawler popup, choose One panel and click the scrolling panel. Screenshot Crawler detects panels that scroll independently, such as dashboard columns, sidebars and tables, and captures each at full length. Choose Panels only to save every panel as a separate image, or Page + all panels to stitch the page and its panels into one image.

How do I take a full-page screenshot in Firefox that includes scrolling sidebars?

Install Screenshot Crawler from Firefox Add-ons (Firefox 142+) and choose Page + all panels. That mode stitches the full page and every independently scrolling sidebar or panel, each at full length, into one image. Panels only saves each panel as a separate image.

Can Screenshot Crawler save a screenshot as a PDF?

Yes. Screenshot Crawler exports a capture as a PDF, either as one long page or as A4 or Letter pages. Pro adds a searchable text layer. A separate Vector PDF: page + panels action is also available. Firefox produces the vector PDF directly, and in Chrome vector printing opens Chrome's print preview, where you choose Save as PDF.

Can Screenshot Crawler record my screen?

Yes. Screenshot Crawler has a Record screen mode that records the current tab, without audio. Free recording lasts 10 seconds with a watermark, and Pro records up to five minutes without one. Auto-scroll is optional. In Firefox, frames drop while the recorded tab is not the visible tab. In Chrome, recording continues when you switch tabs.

Privacy

Where are screenshots and extracted text processed?

Screenshot Crawler processes your screenshots and extracted text on your device. Recent results, history and comparison baselines may be retained locally, and Screenshot Crawler does not send them to a server. Your browser may check for extension updates, and the website loads Paddle only after you choose to buy. Read the privacy policy for local storage and deletion details.

Does Screenshot Crawler work offline?

Yes. Screenshot Crawler captures and edits on your device, and runs the Pro English text recognition there too, using a bundled engine and language data, and the extension makes no network requests of its own. No account is needed, and licence keys verify offline. Buying Pro needs the website, because checkout runs through Paddle.

Buying

Is Screenshot Crawler free?

Yes. Screenshot Crawler has a Free tier with all six capture modes at full length, plus crop, annotation, redaction, rulers and guides, the colour picker and PNG and PDF export. Free stills carry a thin credit line that the Crop button can remove, and free recording lasts 10 seconds with a watermark. Pro costs US$5, paid once.

What can I do on Free?

Screenshot Crawler Free includes all six capture modes at full length. It also includes crop, annotation, permanent redaction, common export formats, rulers, guides and the colour picker. Free stills include a thin credit line that the Crop button can remove, and recordings are limited to 10 seconds with a watermark.

What does the US$5 Pro licence add?

Screenshot Crawler Pro removes the still-image credit line. It also adds batch capture, searchable PDFs, local text extraction, saved comparison baselines, presets, guide templates, export or import, and recording up to five minutes without a watermark.

Is Pro a subscription?

No. Screenshot Crawler Pro is the US$5 early-adopter price, paid once, for one named person on all of their machines. There is no automatic renewal. Existing purchasers keep Pro permanently.

Can I buy for a team?

Yes. Screenshot Crawler Pro can be bought for a team by setting the quantity at checkout. You will receive one key covering that many named people in your organisation at US$5 per person.

Can I get a refund?

Yes. Screenshot Crawler Pro purchases can be refunded within 14 days by emailing support@screenshotcrawler.com. Paddle handles the payment and refund.

Troubleshooting

What should I do if a page captures incorrectly?

If Screenshot Crawler captures a page incorrectly, start with the most specific capture mode, keep the tab visible while it runs, and use the two-panel test to check whether the issue is general or limited to that site. If it still does not work, email the page URL, browser and extension versions, and chosen mode to support@screenshotcrawler.com. Do not send private capture content unless it is necessary and safe to share.

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