Find my key

Lost your licence key? Recover it from your receipt.

When you bought Pro, Paddle emailed you a receipt. It carries a transaction reference beginning txn_. Enter that, plus the email address you bought with, and your key will be shown again.

Both are required. The email address on its own is deliberately not enough. Otherwise anyone could look up someone else’s key.

Still stuck?

Email support@screenshotcrawler.com from the address you bought with and your key will be sent back to you.